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  • General questions
  • Video Walktrough
  • License usage
  • Support & updates

General questions:

Send.icu simplifies WhatsApp communication for businesses with CRM capabilities, chatbots, broadcast messaging, and WhatsApp warming to ensure compliance and enhance user engagement.

Send.icu is a cloud-based SaaS platform tailored for managing WhatsApp communications efficiently. It includes CRM capabilities, automated chatbots, broadcast messaging, and WhatsApp warming to optimize user engagement and compliance.
Send.icu streamlines customer communication on WhatsApp, offering tools for contact management, automated responses via chatbots, and adherence to WhatsApp policies to prevent account issues.
Yes, Send.icu supports most WhatsApp accounts, facilitating contact management, message broadcasting, and integration with other business systems through APIs.

Yes, we are compatible with both the business as personal WhatsApp account.

Send.icu prioritizes data security with encryption protocols and secure storage measures to safeguard user information against unauthorized access.

Video Walkthrough:

Have a look at our complete walkthrough for WhatsApp communication for businesses with CRM capabilities, chatbots, broadcast messaging, and WhatsApp warming to ensure compliance and enhance user engagement.

License usage:

Send.icu operates on a subscription basis, offering various plans with different features and usage limits. Each user requires a separate license, and updates are included during the subscription period.

Send.icu operates on a subscription-based licensing model where users pay a recurring fee based on their chosen plan. This grants access to all features and updates during the subscription period.
No, Send.icu licenses are non-transferable between users or organizations. Each license is tied to the account and cannot be resold or transferred.
Yes, Send.icu offers various subscription plans with different features and usage limits. Users can select a plan that best meets their business needs and scale up as necessary.
Yes, each user accessing Send.icu requires an individual license. Organizations can purchase multiple licenses based on their team size and operational requirements.
If you exceed the usage limits specified in your plan, Send.icu may prompt you to upgrade your subscription to accommodate increased usage or restrict access to certain features until the limit is adjusted.

Support & updates:

Send.icu provides robust customer support via email, supplemented by a comprehensive knowledge base. Updates are regularly released to introduce new features, enhance performance, and ensure security compliance.

Send.icu provides customer support through multiple channels, including email, in-platform chat support, and a comprehensive knowledge base featuring FAQs and guides.
Updates for Send.icu are regularly released to introduce new features, enhance performance, and address any security or compatibility issues. Users are notified of updates within the platform.
Yes, updates are included in the Send.icu subscription fee. Users on active subscription plans receive access to all updates released during their subscription period at no additional cost.
Users can submit feature requests or report issues through Send.icu's support channels. The development team reviews these submissions and prioritizes them based on user feedback and business needs.
Yes, Send.icu provides training resources such as webinars, documentation, and video tutorials to help users effectively utilize the platform and maximize its features for business growth.